I am a FP customer and have an unresolved issue that has gone on for 2+ years now.
The issue is that I cannot upload and download at the same time. My service is 768kb/s upload and 7Mb/s download. I have the router upload speed throttled at 600 kb/s but when doing an upload, my download speed to close to zero, making service unusable.
I spent a solid 9 months with FP staff, who were unable to help. A friend of mine thinks it is a duplex issue. Everything was fine up until 2 years ago.
Attached is a recent speed test when doing a file upload. I have screen shots going back to 2012 but FP is unable to help me or does not know what to do. I would leave FP but have no other options.
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