Westell 7500 Router problem
Hello, Having a router problem. My Second Westell 7500 when I plug my eathernet cable directly into it says my connection cable is broken and when I look behind the PC the light for the eathernet is...
View Article[connectivity] Shocking service
I just migrated a Business customer from TWC to DSL. They were paying too much money for what they were using, I suggested Fairpoint for prices and they were cheaper in the long run. I wanted to pass...
View Article[trouble] Power light is red
I have had my comtrend ar-5381u wireless ADSL2+ router for a while now and yesterday the light under "power" has gone red and no other lights will come on. I have no internet access whatsoever wired or...
View Article[trouble] Outage in NH/ME
There is an internet outage causing DSL to lose authentication, and causing FAST Internet to be very very VERY slow. my 15/15 connection is getting 760kbps average up and down.
View ArticleComTrend CT-5072T login?
i forgot what it was i know the user name is root but forgot the password i tried 12345 but that does not work does any one know?
View Article[speed/latency] Poor Netflix performance on FairPoint FAST - time to switch?
Netflix performance in the evenings via my FairPoint FAST 30/15 Mbps fiber connection has gotten really bad lately - some evenings my Roku can't even sustain a 1.6 Mbps connection. All tracerts through...
View ArticleAttainable rate vs actual rate?
Hi all, I've recently picked up FairPoint DSL. I'm at a fair distance from the CO (~3.5 miles) and have only recently qualified for service after years of waiting. I was told that I was only able to...
View ArticleWe need to start complaing to FairPoint again...
For the past 3 weeks now every single night starting at 6PM EST my pings become absolutely atrocious when getting peered through both Cogent and Above.net. This is absolutely unacceptable for the price...
View Article[speed/latency] Random disconnects and packet loss.
I've had Fairpoint for around 2 years now, and been using it on this gaming computer for almost a year. It has worked fine, with outages only during storms or maintenance. All the sudden, it started...
View ArticleChanging Landline Phone Number
Hello - I'm just wondering if anyone knows what is involved in changing one's landline phone number as a Fairpoint customer, and the cost. I did call Fairpoint (tech support) today, but was informed...
View ArticleAnyone know anything about the new packages?
There are three tiers now 30Mbps+ 15Mbps 4Mbps Does anyone know the upload speed of these new tiers? I plan on acquiring another broadband connection. Thanks.
View ArticleComtrend AR-5381U -- can't disable remote administration
Folks, Running a Comtrend AR-5381U router from Fairpoint. On this router, the external/remote administration interface is always enabled. The first Fairpoint service rep indicated this wasn't...
View Article[speed/latency] Speed keeps slowing down
Hello, I have the 3 Mb plan which has been working fine for the past year (before that the line was on the 768k plan for about 8 years). For the last month or so the speed has slowed down quite a bit....
View ArticleIt's that time of the year again!
For the usual FairPoint and routing silliness to appear. I am using the 30/15 FAST (fiber optics) package. Past 3 weeks now every single night from 5PM to 8AM this is the occurance. Download/upload...
View Article[connectivity] FAST Loss of Data Sync when it rains
So my ONT loses Data Sync (ability to access the internet) and since I have to go outside to look in the ONT I know it's raining every time. I've had a bunch of truck rolls, and I'm on my 3rd ONT. Is...
View Article[modem/router] plz help
i receive a talktalk hg533 modem from uk, am in jamaica and trying to make it connect wit my adsl and it wont let mi ANYONE KNOW TO?
View ArticleRumor: FP to offer bonded ADSL2+ service soon
I was on a service call and was speaking with a FP line tech who I know somewhat well. He told me that FP is going to be rolling out bonded ADSL2+ service soon. Not sure what soon means. He saw...
View Article[service tier(s)] Separating Fairpoint FAST Internet from phone
I originally had Verizon FIOS and landline. When Fairpoint took over several years ago, they changed the name to "FAST Internet" on the bill. I want to move my landline to Vonage or BasicTalk because...
View Article[modem/router] Westell 7500 Wireless connection disconnected
Hey there I am using my back up 7500 because the other one just fried on me and this one is having trouble allowing wireless connections to connect and obtain an ip address. For some reason when ever...
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