Hello. I signed up for fairpoint a few weeks back and since day 1 I have been having issues with my internet not working consistently. It seems like 5 times a day it goes out. I have the Comtrend ar-5381u and the dsl light will be green but internet red. Also sometimes the modem restarts itself sometimes.
I've spoken to tech support multiple times and they really haven't been able to help. They said they did a line test but no issues. They said I was having issues because I have too many devices connected but I only have 4. I really don't think that's the issue. I have 7mbps dl.
Do you think it could be the modem or maybe something else? Thanks for the time.
Dezzy
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